DXPR Services Catalog


Here we offer more detail about the products and services DXPR offers, the features associated with those products, and a transparent explanation of any limits that apply.

Definitions: This document uses capitalized words and phrases throughout, some of these words and phrases may be defined in the Definitions section of our Terms of Service


Support


Basic / Professional
(legacy)
Business
(legacy)
Standard
Enterprise
Ticket system support     
Monthly ticket limits 1 (Basic) / 3 (Professional)5525
Priority ticket support  
Monthly priority ticket limits 1
Phone / video call support  
Dedicated account manager  
Onboarding training  


DXPR Builder


Basic / Professional
(legacy)
Business
(legacy)
Standard
Enterprise
Custom elements  
Drupal platform/intranet support  


Subscription essentials


Basic / Professional
(legacy)
Business
(legacy)
Standard
Enterprise
Subscription terms
Legacy subscriptions. Will keep renewing at the same rate you are currently paying.
Subscription terms depend on information provided in checkout
Subscription terms depend on information provided in checkoutCustom contracts available. Pricing available on request.
Payment optionsCredit card, PayPalCredit card, PayPalCredit card, PayPalCredit card, PayPal, Wire Transfer, SEPA Direct Debit
Products includedGlazed Builder, Glazed Theme, DXPR Builder, DXPR ThemeDXPR Builder, DXPR ThemeDXPR Builder, DXPR ThemeDXPR Builder, DXPR Builder Enterprise, DXPR Theme


Licensing


Basic / Professional
(legacy)
Business
(legacy)
Standard
Enterprise
Site Licenses limit 1 (Basic) / 10 (Professional)No limit
​​​​​​​(Available as subscription add-on)
Not applicable, no Site Licenses neededDepends on contract
Additional Site Licenses Not applicableAvailable as subscription add-onNot applicable, no Site Licenses neededCustom contracts available. Pricing available on request.
Users Limit 1 (Basic) / 10 (Professional)No limitNo limitNo limit
Additional Users Not applicableAvailable as subscription add-onAvailable as subscription add-onCustom contracts available. Pricing available on request.