DXPR Services Catalog


Here we offer more detail about the products and services DXPR offers, the features associated with those products, and a transparent explanation of any limits that apply.

Definitions: This document uses capitalized words and phrases throughout, some of these words and phrases may be defined in the Definitions section of our Terms of Service


Support


Basic / Professional
(legacy)
Business
(legacy)
Standard
Enterprise
Ticket system support    
 
Monthly ticket limits 1 (Basic) / 3 (Professional)5525
Priority ticket support  
Monthly priority ticket limits 1
Phone / video call support  
Dedicarted account manager 
 
Onboarding training 
 


DXPR Builder


Basic / Professional
(legacy)
Business
(legacy)
Standard
Enterprise
Custom elements 
 
Drupal platform/intranet support 
 


Subscription essentials


Basic / Professional
(legacy)
Business
(legacy)
Standard
Enterprise
Subscription terms
Legacy subscriptions. Will keep renewing at the same rate you are currently paying.
Subscription terms depend on information provided in checkout
Subscription terms depend on information provided in checkout
Custom contracts available. Pricing available on request.
Payment optionsCredit card, PayPalCredit card, PayPalCredit card, PayPal
Credit card, PayPal, Wire Transfer, SEPA Direct Debit
Products includedGlazed Builder, Glazed Theme, DXPR Builder, DXPR ThemeDXPR Builder, DXPR ThemeDXPR Builder, DXPR Theme
DXPR Builder, DXPR Builder Enterprise, DXPR Theme


Licensing


Basic / Professional
(legacy)
Business
(legacy)
Standard
Enterprise
Site Licenses limit 1 (Basic) / 10 (Professional)No limit
​​​​​​​(Available as subscription add-on)
Not applicable, no Site Licenses neededDepends on contract
Additional Site Licenses Not applicableAvailable as subscription add-onNot applicable, no Site Licenses needed
Custom contracts available. Pricing available on request.
Users Limit 1 (Basic) / 10 (Professional)No limitNo limit
No limit
Additional Users Not applicableAvailable as subscription add-onAvailable as subscription add-on
Custom contracts available. Pricing available on request.