DXPR Services Catalog
Here we offer more detail about the products and services DXPR offers, the features associated with those products, and a transparent explanation of any limits that apply.
Definitions: This document uses capitalized words and phrases throughout, some of these words and phrases may be defined in the Definitions section of our Terms of Service.
Support
Basic / Professional (legacy) | Business (legacy) | Standard | Enterprise | |
|---|---|---|---|---|
| Ticket system support | ||||
| Monthly ticket limits | 1 (Basic) / 3 (Professional) | 5 | 5 | 25 |
| Priority ticket support | — | — | — | |
| Monthly priority ticket limits | — | — | — | 1 |
| Phone / video call support | — | — | — | |
| Dedicated account manager | — | — | — | |
| Onboarding training | — | — | — |
DXPR Builder
Basic / Professional (legacy) | Business (legacy) | Standard | Enterprise | |
|---|---|---|---|---|
| Custom elements | — | — | — | |
| Drupal platform/intranet support | — | — | — |
Subscription essentials
Basic / Professional (legacy) | Business (legacy) | Standard | Enterprise | |
|---|---|---|---|---|
| Subscription terms | Legacy subscriptions. Will keep renewing at the same rate you are currently paying. | Subscription terms depend on information provided in checkout | Subscription terms depend on information provided in checkout | Custom contracts available. Pricing available on request. |
| Payment options | Credit card, PayPal | Credit card, PayPal | Credit card, PayPal | Credit card, PayPal, Wire Transfer, SEPA Direct Debit |
| Products included | Glazed Builder, Glazed Theme, DXPR Builder, DXPR Theme | DXPR Builder, DXPR Theme | DXPR Builder, DXPR Theme | DXPR Builder, DXPR Builder Enterprise, DXPR Theme |
Licensing
Basic / Professional (legacy) | Business (legacy) | Standard | Enterprise | |
|---|---|---|---|---|
| Site Licenses limit | 1 (Basic) / 10 (Professional) | No limit (Available as subscription add-on) | Not applicable, no Site Licenses needed | Depends on contract |
| Additional Site Licenses | Not applicable | Available as subscription add-on | Not applicable, no Site Licenses needed | Custom contracts available. Pricing available on request. |
| Users Limit | 1 (Basic) / 10 (Professional) | No limit | No limit | No limit |
| Additional Users | Not applicable | Available as subscription add-on | Available as subscription add-on | Custom contracts available. Pricing available on request. |