Data controller
DXPR B.V. (KvK 30197129), Voorstraat 88B, 3512AT Utrecht, the Netherlands, is the data controller for the personal data processed through the DXPR Cloud platform and dxpr.com website.
Personal data we collect
We collect the information you provide when you register for an account: your name, email address, and organisation name. When you subscribe to a paid plan we also process billing details through our payment processor. We collect usage data such as page views, feature usage, and error logs to improve the Service.
Legal basis for processing
We process personal data on the basis of contractual necessity (to provide the Service you signed up for), legitimate interest (to improve and secure our products), and consent (for marketing communications, which you may withdraw at any time).
How we use your data
We use your data to operate and maintain your account, provide customer support, send transactional emails (such as invoices and password resets), and, with your consent, send product updates and announcements. We do not use your data for automated decision-making or profiling.
Data sharing and transfers
We do not sell personal data. We share data only with processors that are strictly necessary to deliver the Service: our hosting provider (located in the EU), our payment processor, and our support platform. All processors are bound by data processing agreements that comply with the GDPR.
Data retention
We retain your account data for the duration of your subscription and for a reasonable period thereafter to comply with legal obligations. Billing records are retained for seven years in accordance with Dutch tax law. You may request deletion of your account data at any time.
Your rights under GDPR
You have the right to access, rectify, erase, restrict processing, and port your personal data. You also have the right to object to processing based on legitimate interest and to withdraw consent at any time. To exercise these rights, contact us at privacy@dxpr.com.
Cookies
We use strictly necessary cookies to operate the Service (session management, authentication). We use optional analytics cookies only with your consent. You can manage your cookie preferences at any time through the cookie banner or your browser settings.
Changes to this policy
We may update this policy from time to time. Material changes will be communicated via email or a notice on our website at least 30 days before they take effect.
Contact
For privacy-related questions or to exercise your data rights, contact us at privacy@dxpr.com or by post to DXPR B.V., Voorstraat 88B, 3512AT Utrecht, the Netherlands.
Last updated: September 2026.