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date: '2026-10-23T14:31:17+00:00'
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[Help Center](/hc)/[Documentation](/hc/documentation) /[Learn DXPR Builder](/hc/documentation/learn-dxpr-builder) /[Manage the site](/hc/documentation/learn-dxpr-builder/manage) /[Fix a problem](/hc/documentation/learn-dxpr-builder/troubleshooting) # An element looks or behaves wrong.

A row, link, video, View, script or hidden element misbehaves

 Learn DXPR BuilderManage the siteFix a problem

   ## In this guide

Fix the element problems that come up most often. Before you start, test the element on a new empty page to rule out the surrounding content.

## My row layout breaks when I hide it on some devices

The **Responsive Visibility** choices under **HTML classes** are Bootstrap display classes, such as `d-none d-md-block`. On a row they replace the row's own layout, so the columns stack. Put the classes on the columns, or on the section around the row.

## The console says Bootstrap needs a jQuery lower than version 4

Your theme loads Bootstrap 3 or 4 JavaScript, which refuses to run with the jQuery 4 that recent Drupal 11 releases ship. DXPR Builder itself does not use jQuery.

1. Stop loading Bootstrap 3 or 4 JavaScript from the theme.
2. If the theme does not load Bootstrap 5, go to **DXPR Studio** > **DXPR Builder** > **General Settings** > **Bootstrap** and set **Sideload Bootstrap files** to **Bootstrap 5**.

**Note:** the module supports Bootstrap 5 only. A theme on Bootstrap 3 or 4 needs to be migrated.

## My columns misalign at tablet width

The grid has 12 columns, so five columns cannot be equal. Click the row's grid icon and pick a preset such as **1/4 + 1/4 + 1/4 + 1/4** or **1/3 + 1/3 + 1/3**. To give tablets their own layout, click **Add screen size** and pick the size from its list.

## A link inside my Link element does nothing

The Link element is itself an `a` tag, and browsers do not allow links inside links. Use a Button, or a Text element with a link.

## Anchor links land under my fixed header

1. Go to **General Settings** and open **Advanced Settings**.
2. Set **Scroll offset selector** to the CSS selector of your fixed header. The default covers DXPR Theme headers.
3. Give the target element an **HTML ID** in the **General** panel of its settings.

## My video does not start on its own

Browsers refuse to start a video with sound. In the Local video settings, tick **Muted** next to **Start playing automatically**and save.

## A block inside my page has no editing controls

A DXPR Builder block placed inside a builder page shows without its own editor, so you cannot change its content there. Edit the block where it sits in a theme region at **Structure** > **Block layout**, or use an HTML element instead.

## Exposed filters on a View do nothing

The editor shows "Turn on Ajax on this view to use exposed filters." Filters inside the builder work only through AJAX.

1. Edit the View and open **Advanced**.
2. Set **Use AJAX** to **Yes** and save the View.
3. Clear all caches.

## Script tags disappear from my Text element

The builder removes `<script src>` tags from every element except the HTML element. Put embeds and scripts in an HTML element. If **Apply text format filters to frontend content** is on, the field's text format must allow the tags as well.

## My Content Security Policy blocks the editor

Builder content keeps its styling in inline `style` attributes, and with **Asset source** set to **Cloud** the editor scripts load from `https://cdn2.dxpr.com`. Allow `'unsafe-inline'` in `style-src`, and allow `https://cdn2.dxpr.com` in `script-src` and `style-src`.

## Confirm the fix

Save, then check the element with **View mode** set to **Preview**and as an anonymous visitor in a private window.

## What's next?

[Content elements](/hc/documentation/learn-dxpr-builder/elements) for each element's settings.